March 19, 2008

POSITION VACANCY

POSITION TITLE:                Assistant Athletics Director for Ticket Services

REPORTS TO:                       Senior Associate Athletics Director for External Operations

DEPARTMENT:                    Intercollegiate Athletics

CATEGORY:                         Full-time, Exempt

RESPONSIBILITIES:  The Assistant AD for Ticket Services reports to the Senior Associate AD for External Operations and is directly responsible for all activities of the Ticket Services department, including 3 full-time staff, paid interns and Gameday staff.  This individual is responsible for all ticket activities including, but not limited to, season ticket and single game sales, seat adjustments, Gameday operations, financial and accounting controls for Football, Men's Basketball, Women's Basketball, Men's Lacrosse, Women's Lacrosse, Men's Soccer and Baseball.  The successful candidate will have a visible role in the athletics program, working as a member of the External Operations team to lead ICA in all areas of ticketing, marketing, development, media relations, and new technologies.  Specific responsibilities include: Oversight of all ticketing for Football, seat adjustment policies and procedures, primary liaison to Terrapin Club (annual fund), and implementation of unit-wide customer service initiative (Terpness!).  This position involves occasional out-of-state travel.

The University of Maryland is a member of the Atlantic Coast Conference (ACC) and is a distinguished academic University focused on quality, discovery and impact.  Located on a beautiful 1,580 acre campus 8 miles north of Washington, D.C. and 30 miles south of Baltimore, MD, the University of Maryland is one of the nation's premier public research universities.  Nationally, Maryland is one of the most comprehensive athletic programs with 27 sports and an expenditure budge of approximately $51 million.  Maryland Athletics has won 15 national championships since 1994 and was selected by US News & World Report as one of the Top 20 athletic programs in the country.  For additional information, please refer to our university website at www.maryland.edu and our athletic website at www.umterps.com.

QUALIFICATIONS:  Bachelor's degree required.  Minimally seven years of direct ticketing experience, with a proven record of achievement.  Candidate must be a proven leader with excellent oral, written and interpersonal skills.  Extensive experience in Paciolan is required.  Experience with Access Management, Digital Ticketing and other ticketing platforms, including the secondary ticket market is strongly preferred. Basic computer literacy is required, with experience in Microsoft Word and Microsoft Excel

SALARY:  Commensurate with experience and qualifications.

POSITION AVAILABLE:  Review of applications and interviews will begin immediately and continue until the position is filled.  Anticipated hire date is no later than May 1, 2008.

APPLICATION:  For best consideration, nominations and applications may be submitted by sending cover letter, resume, and the names, addresses, and telephone numbers of three professional references to:  Assistant Athletics Director for Human Resources, University of Maryland, 2609 Comcast Center, College Park, MD 20742. In addition, application materials may be faxed (301-314-7149) or e-mailed (terpjobs-athletics@umd.edu).

The University of Maryland is an equal employment affirmative action employer. Women and minorities are encouraged to apply.